Guest information

Hotel services


Welcome to Aranyhomok Business – City – Wellness Hotel!

Every value and beauty of the Great Plain is hidden in Kecskemét, which is situated in the middle of Hungary, between river Danube and Tisza on the Golden Sand. Our hotel is named after this natural gift and bears it proudly since 31st of December 1962. 

Our hotel invites you to this nice and attractive town of the Great Plain, which provides a very pleasant time with its simply elegant and intimate rooms, excellent restaurant, air-conditioned conference rooms and its hospitality for tourists, businessmen, the lovers of the country, or participants of a conference, festival or exhibition.

We wish You a pleasant stay! 


Adapter                                    
In case you do not have a European standard AC connector on the electric device you would like to operate in your room, please ask for an adapter at the reception. If you need help, do not hesitate to ask the receptionist. (phone: 1) 

Air-condition
All of our rooms are equipped with air-condition. Please close the door and the windows and do not switch off the main switch that you found by the entrance on the wall.

Baby Cots
Please ask the Reception (phone: 1)

Bathrobe and sauna towel
You can receive bathrobe and sauna towel free of charge at the wellness reception. (phone 1) 

Bed Covers: Pillow, Duvet, Blanket
Each room is equipped with anti-allergenic bedding. On request, a limited number of ergonomic and feather pillows are also available. Extra blanket can be found in the room closet, if you need additional pillows, please contact the reception. (phone: 1)

Bed linen
Bed linen is replaced every 3 days to maintain its long-term sustainability and to protect the environment. In case you would require to change the bed linen daily, please, contact the Housekeeper or the hotel reception. It costs 1,000 HUF per person/set. (phone: 1)

Bike rental
You can rent bicycle at Tourinform Office (Phone: +36 76 800 040, +36 20 426 1178).

Breakfast
A rich buffet breakfast awaits our guests on the ground floor on weekday mornings from 6:30 a.m.to 9.00 a.m. and on weekends (Saturdays and Sundays) from 6:30 a.m. to 10 a.m.

Check-in                            
From 2.00 p.m. If you would like to check in other time, you have to consult in advance the check in time and its conditions (extra charge) at the reception.

Check-out
On the day of departure, please leave your room until 11:00 noon. It is possible to prolong your staying in our hotel, for that please contact the reception.

Cleaning
Cleaning is done every day between 8:00 am and 15:30 pm. If you place the ‘Don’t disturb’ sign on the outer door handle, our colleagues will not disturb you. If you have any special request, please contact the chambermaids or the reception. (phone 1)

Cosmetic salon
It is located in the hotel’s building (entrance next to the parking lots). Previous appointment is necessary. Please contact the reception ( phone: 1)

Damages and Liabilities                        
Our hotel reserves the right to charge liability fee for the guests, who caused the damage. The hotel is not responsible for accidents occurred on its premises or for items left unattended. 

Doctors, Pharmacy                             
Please contact the reception. (phone: 1) 

Electricity
You can switch on and off the electronic equipments with main switch in the room.

Exchange
It is on the groundfloor of Malom Center (100 m far from the hotel).

Fax, photocopying, scanning, printing
Please turn tot he reception (phone: 1)

Fitness
It is located in the hotel’s Wellness Area on level –1.
Opening hours:

  • Monday-Tuesday: 17.00-21.00
  • Wednesday-Thursday: 15.00-21.00
  • Friday: 10.00-21.00
  • Saturday: 10.00-22.00 
  • Sunday: 8.00-20.00

Hair dryer
All of the bathrooms are equipped with it.

Internet
In the hotel you can use the Internet free of charge with WIFI system and wired connection as well. There is also a computer with Internet access and printing facility on the half-floor.

Ironing
Iron and ironing board are available only in the ironing room, to use Iron is forbidden in the rooms due to fire rugalation reasons. Indicate your request at the reception. (phone: 1)

Laundry
Please fill out the washing list. You find this list in the gardrobe. If you hand over your clothes till 10 a.m. at the reception or maid, you can get back them within 12 hours. In case of damage or lost we only take responsibility for maximum five times of the laundering charges. In case you need dry cleaning, please turn to the Reception. ( phone: 1)

Laptop rental
Laptop is available for a fee during your stay in the hotel, please contact the reception. (phone: 1) 

Letter paper, envelope
You can find them in the room. 

Lobby Bar
We await you on the ground floor after the following opening hours:  

  • Monday – Friday: 6.30 – 9.00 / 18.00 – 22.00 
  • Saturday: 6.30 – 10.00 / 18.00 – 22.00
  • Sunday: 6.30 – 14.00 

Luggage room 
It is located next to the reception.

Map 
You can find it in your room but you can ask for a map of city centre free of charge at the reception.

Massage
We offer a wide range of special massages and treatments in hydroxeur bath. During the opening hours to make an appointment please call the wellness reception (phone: 7) or the reception (phone: 1) 

Maxibar
It is located at the reception; all the drinks can be ordered into the rooms 24 hours a day. (phone: 1)

Parcel delivery service
Please turn to the reception (phone: 1)

Parking
Our hotel has a limited number of private parking place which can be used at a charge of payment (price: 3.000 HUF / car / night). If our parking place is full, we recommend our guests Malom Parking House (100 meter far from the hotel). We inform you that there are toll parking places in the city centre. Please find the parking machine to purchase your ticket.

Payment                                
Our hotel accepts cash as well as VISA, VISA Electron, Eurocard/MasterCard, AmEx, Maestro and SZÉP cards.  

Program organizations, trips: 
The Tourinform Office can give you more information, which can be found on the main square. 
Opening hours:
Between 15th May and 15th September 

  • Monday-Friday: 08.30 – 17.30, Saturday: 09.00 – 15.00, Sunday: 9.00-14.00

Between 16th September and 14th May

  • Monday-Friday: 08:30 - 17:30, Saturday: 9.00-14.00 - Sunday: closed

telephone: +36 76 800 040, +36 20 426 1178

Questionnaire
Our purpose is to make your stay more comfortable and to rise the quality of the hotel services. Please, help our work with filling the questionnaire.

Reception
Reception service is available between 0-24 hours.

Restaurant
Our restaurant awaits you with a rich choice of regional, Hungarian and international specialties. In the case of foodallergy or -intolerance we are also available. Please inform our collegues about your special needs as soon as possible.(phone 4) 
Opening hours: 

  • Monday – Friday: 6.30 – 9.00 / 18.00 – 22.00 
  • Saturday: 6.30 – 9.00 / 18.00 – 22.00 
  • Sunday: 6.30 – 14.00

Kitchen closes 30 minutes earlier!

Room service
The Maxi bar at the reception area is available 24 hours a day. 

Room key
When you leave your room, please lock the door and leave the key at the reception.

Safe deposit service
The safe in the room can be used free of charge. The instruction manual is located next to the safe. The hotel is not responsible for the valuables left in your rooms!

Safety standards                        
Please follow these instructions for your safety:

  • In case of emergency, please call the reception.
  • In case of a fire alarm, leave the building immediately; you can find the escape route posted at the entrance of the room.
  • In case of fire, do not use the elevators! 

Always keep the room closed and close the window when leaving. Protect your valuables! A free safe in your room provides protection for them. The hotel is not responsible for any valuables or cash left in the rooms.

Shaving set
You can buy at the reception.

Shoe cleaning
The automatic shoe polishing machine is located in the lobby area. Our rooms are equipped with shoe polish tool, too.

Slippers
You can buy at the wellness reception.

Smoking 
The whole area of our hotel is considered a non-smoking area. Our guests can smoke in front of the hotel building except for the 5 m surroundings of the entrance. If our colleagues report a violation of this regulation, our hotel has the right to pay a cleaning fee worth 50,000 HUF.

Taxi
We are at your disposal in case of taxi ordering. If you need more information please contact the reception (phone: 1)

Theatre and cinema tickets
We are at your disposal in case of ticket ordering. If you need more information please contact the reception. (phone 1 ) 

Toothbrush
You can buy at the reception.

Towel 
Room towels are changed every third day. It is possible to change towels daily if it is clearly indicated by throwing the towel onto the ground after use. Please, help our hotel operate in an environmentally friendly way, and only ask for the changing of your towels if it is necessary. Towels are not to be taken along. If our staff detects a lack of towels, 10,000 HUF will be charged as an extra fee.

Toys corner
It is located on the half-floor.

Transfer
For a fee, a transfer can be ordered for you on the area of Kecskemét or to Liszt Ferenc Budapest Airport. For more information please ask help from the reception. (phone 1)

Umbrella 
Please, contact the reception. (phone:1) 

Visitor’s book
You can find it in the hotel lobby.

Wake-up service 
Please call the reception desk to ask for wake up call. (phone 1 ) 

Wellness Centrum
The 12-meter long swimming pool is equipped with experience elements. Our basic wellness services: jacuzzi, aromatic steam bath, light therapy sauna, infrasauna and fitness room (included in the room price). (phone: 7)

Swimsuit and slippers are obligatory!
Pool size: 12 m x 4 m; depths: 1,35 m; water temperature: 27 °C
Jacuzzi water temperature: 37 °C; maximum for 12 person

Opening hours:

  • Monday-Tuesday: 17.00-21.00
  • Wednesday-Thursday: 15.00-21.00
  • Friday: 10.00-21.00
  • Saturday: 10.00-22.00
  • Sunday: 8.00-20.00

If you require any further information, please do not hesitate to ask our collegaues’ help.
We wish You a pleasant stay.
 

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